Role overview
About this role
At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference. As a Brand Technical Specialist for IBM's TLS E&S Field Sales, you will act as a technical consultant to IBM clients and sellers by architecting solutions for Technology Lifecycle Services. You will utilize your technical expertise to deliver solutions that meet client needs and drive business growth. Your primary responsibilities will include: • Architect Solutions: Design and implement comprehensive solutions for IBM clients, incorporating Technology Lifecycle Services, including IBM Systems Infrastructure Services, IBM Z Expert Care, and Power Expert Care, among others. • Provide Technical Consultation: Offer expert technical guidance to IBM clients and sellers on various services, including Support as a Service, Multivendor Infrastructure Services, and Support Services for Cisco. • Deliver Solution Support: Collaborate with clients and sellers to deliver solution support, ensuring seamless integration of IBM services and meeting client expectations. • Maintain Technical Knowledge: Stay up-to-date on the latest IBM services and technologies, including Storage Expert Care, Technology Lifecycle Services for Cross IBM Systems, and Support Services for Multivendor Software. • Exposure to Technology Lifecycle Services: Familiarity with IBM Systems Infrastructure Services, IBM Z Expert Care, IBM Z Services and Software Maintenance, Power Expert Care, Power Services and Software Maintenance, and Storage Expert Care. • Experience with Multivendor Infrastructure: Knowledge of Support as a Service, Multivendor Infrastructure Services, Support Services for Cisco, Support Services for Multivendor Server and Storage, Support Services for Multivendor Software, and Support Services for Network and Security. • Understanding of Solution Architecture: Ability to design and implement comprehensive solutions incorporating Technology Lifecycle Services. • Familiarity with IBM Services and Technologies: Knowledge of Storage Expert Care, Technology Lifecycle Services for Cross IBM Systems, and Support Service Management. • Exposure to Client-Facing Activities: Experience working with clients and sellers to deliver solution support and provide technical consultation. • Additional IBM Services Knowledge: Familiarity with other IBM services, including IBM Cloud, IBM Security, or IBM Data and AI, can be beneficial in designing comprehensive solutions for clients. • Broader Industry Awareness: Understanding of industry trends and competitor offerings in Technology Lifecycle Services can help in providing expert technical guidance to clients and sellers. • Emerging Technology Exposure: Knowledge of emerging technologies, such as AI, blockchain, or IoT, can be useful in identifying opportunities for innovation and growth in client solutions. Switzerland Sales Hybrid Entry Level Zurich, CH (0131) IBM Schweiz AG - IBM Suisse SA - IBM Svizzera SA - IBM Switzerland Ltd