Subscription & Annuity Representative - STUDENT CONVERSION

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference. As a Subscription & Annuity Representative, you will manage renewals to ensure continuity, value realization, and customer satisfaction. This role involves working with clients to deliver solutions that meet their needs, focusing on renewal sales and customer satisfaction. Your primary responsibilities will include: • Renewal Sales Management: Managing renewals to ensure continuity and value realization for customers, with a focus on customer satisfaction. • Customer Relationship: Building and maintaining relationships with clients to understand their needs and deliver solutions that meet their expectations. • Value Realization: Ensuring that customers realize the value of their subscriptions and annuities, leading to increased satisfaction and loyalty. • Renewal Sales Expertise: Exposure to managing renewals, ensuring continuity and value realization for customers, with a focus on customer satisfaction. Delivering solutions that meet client needs is essential. • Customer Interaction: Experience working with clients to understand their needs and deliver tailored solutions, focusing on building and maintaining strong relationships. • Sales Management: Ability to perform renewal sales management, ensuring customer satisfaction and value realization through effective solution delivery. • Solution Delivery: Exposure to delivering solutions that meet customer expectations, leading to increased satisfaction and loyalty. • Client Relationship: Experience in building and maintaining client relationships to understand their needs and deliver solutions that meet their expectations. • Software Knowledge: Exposure to software solutions • Sales Techniques: Experience with sales methods • Customer Insights: Understanding customer needs Brazil Sales Entry Level SÃO PAULO, BR (0022) IBM Brasil-Industria, Maquinas e Servicos Limitada