Envisioning Specialist; Customer Engagement Team- Munich

• • Inspire and instill confidence in customer audiences by delivering engaging solution demonstrations, industry scenarios, and customer success stories at the Microsoft Experience Center EMEA in Munich.
  • Deliver immersive experience sessions in customer engagements, translating complex technologies into compelling business outcomes through impactful storytelling.
  • Support the creation, maintenance, and documentation of demonstration content, including scripts, training materials, videos, talking points, and experience guides for global reuse.
  • Serve as a subject matter expert and trusted advisor, sharing expertise with customers, partners, stakeholders, and the global Envisioning Specialist community to drive successful engagement outcomes.
  • Support the deployment, operation, and continuous improvement of technology experiences and demonstrations in partnership with global technology operations and immersive experience teams.
  • Partner closely with Microsoft Innovation Hub Solution Engineers and other cross-functional teams to learn emerging technologies, identify customer opportunities, and enhance engagement effectiveness.
  • Gather customer insights, business trends, success metrics, and feedback from engagements to recommend improvements, influence future experiences, and drive operational excellence across customer engagement programs.

Required Qualifications

• Bachelor's Degree in Business, Operations, Finance, or related field AND a few years experience in program management, process management, or process improvement OR equivalent experience.
• Experience presenting to large audiences and senior executives in both internal and customer-facing environments.
• Experience delivering solution, platform, or product demonstrations to enterprise customers.
• Understanding of information technology, cloud computing, AI solutions, software industry trends, and digital transformation strategies.

Preferred Qualifications

• Master’s degree in Business, Operations, Finance, or a related field, with demonstrated experience in program management, process management, or process improvement; or equivalent combination of education and experience.
• Exceptional communication, storytelling, presentation, and executive engagement skills, with the ability to deliver compelling demonstrations to customer and leadership audiences.
• Experience creating and delivering customer-facing demonstrations, including presentation scripts, key talking points, and supporting documentation.
• Ability to translate complex technical concepts into clear business value and customer outcomes.
• Knowledge of cloud computing, information technology, digital transformation trends, and Microsoft solutions, including Cloud and AI Platform, AI Business Solutions, Security
• Proven ability to learn new technologies quickly and confidently present their value to executive and technical audiences.
• Strong organizational, collaboration, and multitasking skills, with experience managing multiple priorities and working effectively across global, cross-functional teams and industries.

Business Program Management IC3 - The typical base pay range for this role across Germany is € 59,200.00 - € 97,200.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:https://careers.microsoft.com/v2/global/en/corporate-pay/germany-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.