Tempe, United States Role overview
About this role
We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
What You’ll BuildThe SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact.Position title: SAP iXp Intern - Business Transformation
Position Title: SAP iXp Intern - SAP Research Operations Specialist Intern
Location: Tempe, Arizona, USA
Expected Start Date: March 1st, 2026
Contract Duration: 12 months
Schedule: 40 Hours/Week
About the SAP Internship Experience Program: The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
Three reasons to intern at SAP:
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Culture of collaboration: Meet with mentors, make new friends across the globe, and create a thriving personal network.
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Project-driven experience: Gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
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Gain visibility: With the SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.
As a Research Operations Specialist Intern on SAP’s Global Survey Operations team, you will help power SAP’s survey research ecosystem. You will be central to enabling efficient, high-quality survey research at scale—supporting platform governance, data accuracy, dashboarding, and operational workflows that serve research teams across the company. This role is ideal for a curious, detail-oriented problem solver passionate about research, operational excellence, and supporting a global community of research practitioners.
Your primary responsibilities will include:
Survey Operations & Governance
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Review and approve daily ARM requests; ensure accuracy of Qualtrics roles and follow-up on pending approvals.
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Support user management, permissions, lifecycle management, naming conventions, and compliance checks.
Platform Operations & Reporting
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Maintain and update the Survey Overview Dashboard weekly, monthly, quarterly, and annually; help streamline and automate reporting workflows.
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Provide support for dashboard development in Qualtrics and assist with Work Zone and wiki page updates.
Communications & Intake
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Prepare and distribute the bimonthly Surveys by the Numbers newsletter, highlighting research impact stories and SAP wide survey metrics.
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Triage and categorize inbox requests for platform access, permissions, methodology questions, alternative tool guidance, and research consultations.
Cross Functional Collaboration
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Partner with platform admins, research partners, satellite team owners, and operational stakeholders across global and regional teams.
What You Bring:
We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
Education & Experience
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Bachelor’s degree (completed or ongoing) in Computer Science, Business, Economics, Statistics, Survey Research, Marketing, or related social sciences.
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Prior experience in survey research, project management, and data analysis.
Technical Skills
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Required: Qualtrics XM Suite expertise across dashboards, survey design, text analytics, workflows, and automation.
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Familiarity with BI & analytics tools (Excel/VBA, SPSS, SAS) and data transformation methods.
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Experience with data visualization tools such as PowerPoint, Tableau, Power BI, and Matplotlib/Seaborn.
Professional Skills
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Strong problem-solving and synthesis abilities, with comfort building storylines and presenting findings.
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Ability to work independently on multiple simultaneous projects.
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Exceptional interpersonal skills for working across functions and geographies.
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High degree of integrity, flexibility, and confidentiality.
Where You BelongBe part of SAP Next Gen, a global community for students, universities, schools and educationalpartners, who are passionate about innovation and technology.1. Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who willsupport your growth. Grow professionally through personalized mentoring, coaching, and careerdevelopment support.2. Project-driven Experience: Kickstart your career with hands-on learning experience, making animpact from day one by contributing to meaningful projects that help the world run better. You’llhave endless learning resources at your fingertips and gain future-ready skills from a variety ofvirtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with ourlearning approach.3. Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcaseyour ideas, skills, and creativity in a global, fast-paced environment. Open doors for future careeropportunities within SAP and beyond.
Meet your team - What do we do?
Take advantage of this unique opportunity to be part of SAP’s – Survey Operations team. The SAP Research Operations Specialist Intern will engage across the CSG: Survey Operations and our global partners to help drive the implementation of SAP’s XM strategy and achievement of shared business objectives in creating world-class experiences.
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Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 15 - 62 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.Requisition ID: 445208 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid
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