Operation Specialist Academia Technical Support & Adoption – Graduate Associate – CDMX

We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential.

Operation Specialist Academia Technical Support & Adoption –Graduate Associate - CDMX

Position Overview

As the Operations Specialist, you will work with the Academic team to deliver high-quality Learning and Adoption Services and end-user training. Contribute to the delivery of Enterprise Learning and Adoption programs in agreed DI domains that enable customers to minimize user adoption risks and to achieve superior adoption of the Digital Enterprise solution. Deliver standard and custom instructor-led training in the center, at customer sites, or as distance learning. Applies aspects of Adult Learning strategies and Siemens Learning and Adoption best practices to address the needs of Customer user communities. In collaboration with the lead Learning Architect, follows the Learning and Adoption work stream of customer programs deploying multiple Siemens DI products within a single domain to multiple locations. Actively participates in and contributes to the global "Learning" Community of Practice and contributes to the definition, development, and curation of the Siemens Learning and Adoption best practices. Works under self-management on routine assignments/projects and light supervision on new assignments/projects. 

What you'll do:

• Support and develop demonstrations, implementations and trainings related to computer aided design and manufacturing, industrial simulations software and software management regarding industrial use cases.
• Support with adoption of the Siemens DI Software portfolio in our customers.
• Creating demonstration material as needed (e.g. presentations, applications…).
• Support customer-facing presentations (virtual or presential).
• Support internal teams with some technical requirements related to low code, industrial simulations and software management solutions.
• Support Presales Team activities
• Support commissioning activities of Siemens DI software solutions, including installation and configuration of software systems and license servers.

What do I need to qualify for this job?

• Recently graduated from Mechatronic Engineering, Industrial Engineering, Computer Sciences Engineering, Software Programming Engineering, Developing Software Engineering or related
• Strong writing, documentation, speaking, and presentation skills
• Ability to learn new skills and assume new responsibilities
• Ability to explain and teach technological solutions
• Ability to work in a team environment and collaboration
• Knowledge of CAD, Industrial Software simulations, machine learning principles and low code software development and management
• Basic knowledge of industrial networks and IoT (Internet of Things).

Working Conditions:

• Fixed - Term Contract for 18 months
• Hybrid model - Mexico City Office

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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