Role overview

About this role

Who we are

We are a leading provider of cloud-based operations management 6software that optimizes facilities, assets, and workflows. We empower our clients—and our teams—by combining innovative technology with operational insight to improve the places we learn, live, heal, work, and play.

We’re proud to play a role in the daily operations of so many essential organizations, and we’re always looking for people who are passionate about solving meaningful problems through design, technology, and collaboration.

About the role

We’re looking for a thoughtful and impact-driven Product Designer to help shape the user experience of our products. You’ll collaborate with product managers, engineers, and stakeholders to turn complex challenges into simple, intuitive experiences that drive real value for our users.

Beyond your expertise, we value curiosity, collaboration, and a passion for problem-solving. If you thrive in a fast-paced, high-growth environment this is the place for you. You’ll join a collaborative and supportive design team that values mentorship, systems thinking, continuous learning, and thoughtful use of AI to accelerate exploration, prototyping, and delivery. We’re looking for a designer who can blend strong UX judgment with modern tools—such as AI-assisted prototyping in Figma Make and close partnership with engineering through workflows that may include Claude Code—while maintaining quality, usability, accessibility, and governance. If you're excited by the opportunity to influence real-world products that serve communities in education, healthcare, government, and beyond—we’d love to meet you. Join us and help shape products that make a real impact on the people and industries we serve.

What you’ll be doing

Design wireframes, mockups, and interactive prototypes to clearly communicate ideas
Use AI-assisted tools such as Figma Make to rapidly explore concepts, generate higher-fidelity prototypes, and iterate on flows while staying aligned to our design system
Collaborate with product managers to align user needs with business goals
Partner with engineers to ensure high-quality implementation of your designs, including design-to-code workflows that can accelerate handoff and experimentation
Work alongside engineering in AI-enabled workflows—such as using Claude Code to inspect, validate, or prototype UI behavior—while maintaining clear human review and decision-making
Leverage and help evolve our scalable design system
Conduct usability testing and iterate designs based on user feedback
Partner with research to maintain and evolve user personas and journey maps to deepen empathy and drive design decisions, using AI where appropriate to accelerate synthesis without replacing user-centered judgment

What does success look like?

You balance user needs with business goals and bring clarity to complex challenges
You partner with cross-functional teams to co-create and refine solutions
You ask great questions, embrace feedback, adopt new tools thoughtfully, and pivot when needed
You use AI tools to increase speed and exploration while applying sound judgment, preserving accessibility and quality, and working within team governance
You actively maintain and contribute to shared libraries and patterns
You sweat the details and push for designs that feel polished, intentional, and feasible to implement.

Qualifications & Experience

Bachelor’s degree in HCI, Design, or a related field—or equivalent practical experience.
2+ years of product design (UX) experience, with preference to working on complex enterprise products in a SaaS, marketplace, or agile B2B environment.
Strong visual, interaction, and systems-thinking design skills.
Skilled in design tools such as Figma, Adobe, or similar platforms.
Experience using AI-assisted design and prototyping tools—such as Figma Make—and comfort working in design-to-code workflows in partnership with engineering.
Familiarity with AI-enabled product development workflows, including the ability to collaborate effectively when tools like Claude Code are used for prototyping, implementation support, or UI validation.
Proven ability to collaborate within cross-functional teams.
Ability to thrive in a fast-paced, agile environment with multiple priorities.
Strong communication and presentation skills, effectively articulating design decisions.
Proactive mindset with a passion for advocating for user needs and driving user-centered design solutions.
Ability to simplify complexity through thoughtful UX decisions
Growth mindset—you’re always learning and looking to improve
Willingness to travel up to 15% as needed.

Behavioral Competencies

: Strong conviction in UX research decisions while remaining open to feedback and collaboration to achieve the best outcomes.
: Thrives in challenges, overcoming setbacks with creativity, persistence, and an innovative mindset.
: Takes ownership, leads by example, and drives initiatives with enthusiasm and conviction.
: Outgoing, collaborative, and adaptable, with a positive attitude and the ability to influence and inspire others.

We are always looking for people that bring new perspectives and life experiences to our team. It’s the diversity of those people and their ideas that inspire innovation that runs through everything we do. At the core of our unique culture are our people – so we expect our candidates to have all the “right stuff”.

If you are a big thinker, have a passion for technology and great people, embrace creativity, and are genuine in both words and actions, then get ready to do something incredible.

Join our team