San José, Costa Rica Role overview
About this role
About the role and team Working at Uber means solving hard problems in a high-stakes, fast-moving environment. You’ll need to take ownership, stay adaptable, and build with both urgency and care.
As an Operations Intern, you will bridge the gap between the digital and physical worlds to enable the movement of people and things. This role is built for those who thrive in intense, high-stakes environments where the answers aren't always clear and decisions must be made quickly and with care.
What you’ll do
- Solve key strategic problems through analytical frameworks and insights to advise the team on critical business decisions.
- Navigate the messiness of real-world operations by experimenting with new products and efficiencies across pricing, demand building, and segmentation.
- Collaborate across diverse functions including finance, policy, and legal to move projects forward and unblock complex operational hurdles.
- Own impactful projects from start to finish, managing the pressure of real-time results while maintaining a high bar for accuracy.
- Adapt to shifting priorities and imperfect information as you help shape the marketplace for riders, drivers, and merchants.
- Identify patterns in data to improve the way we support our community at scale.
Basic Qualifications
- Enrolled in a Bachelor’s degree program for the full duration of the internship.
- Expected graduation date December 2027 (Only). Applications with other graduation dates will not be considered.
- Proficiency in English with the ability to present ideas in a comprehensive and succinct manner.
- Ability to work 30 hours a week for 6 to 12 months in a hybrid capacity (Tuesday, Wednesday, and Thursday in-office).
- Current work authorization without the need for visa sponsorship.
Preferred Qualifications
- Skills: Knowledge of data analytics, SQL and experience with statistical packages or basic programming skills is highly regarded.
- Proven ability to build meaningful relationships and earn trust across diverse stakeholder groups.
- Demonstrated systems thinking and logic to resolve complex issues involving people and processes.
- Resilience and a "go-get-it" attitude when faced with ambiguous problems or tough objections.
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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