Role overview
About this role
At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference. As a Delivery Consultant for Technology Expert Labs, you will provide clients with world-class services to optimize the configuration, deployment, adoption, usage, and analysis of their AI/MLOps products. You will specialize in IBM's Data Platform, working with products such as OpenPages, watsonx.governance, Mistral, watsonx.ai, and watsonx.data. Your primary responsibilities will include: • Deliver Client Services: Provide expert consulting services to clients, helping them to optimize their AI/MLOps product configuration, deployment, adoption, usage, and analysis. • Implement Solutions: Apply knowledge of IBM's Data Platform products to implement solutions that meet client needs and improve their overall AI/MLOps capabilities. • Support Product Adoption: Assist clients in adopting and using AI/MLOps products, ensuring they get the most out of their investment and achieve desired business outcomes. • Analyze Client Data: Perform analysis of client data to identify trends, opportunities, and challenges, and provide recommendations for improvement. • Collaborate with Clients: Work closely with clients to understand their business needs and develop tailored solutions to address their unique challenges. • Exposure to AI/MLOps Products: Familiarity with AI/MLOps products, including configuration, deployment, adoption, usage, and analysis, with ability to apply this knowledge to deliver expert consulting services to clients. • IBM Data Platform Knowledge: Understanding of IBM's Data Platform products, including OpenPages, watsonx.governance, Mistral, watsonx.ai, and watsonx.data, with ability to implement solutions that meet client needs. • Data Analysis Skills: Ability to perform analysis of client data to identify trends, opportunities, and challenges, and provide recommendations for improvement. - Coding Skills: Proficiency in one or more current programming languages. Proficiency in one or more development enviornment. • Solution Implementation Experience: Exposure to implementing solutions that meet client needs and improve their overall AI/MLOps capabilities. • Consulting Service Delivery: Experience working with clients to deliver expert consulting services, helping them to optimize their AI/MLOps product configuration, deployment, adoption, usage, and analysis. • Additional AI/MLOps Product Knowledge: Exposure to other AI/MLOps products beyond IBM's Data Platform, including configuration, deployment, adoption, usage, and analysis. • Advanced Data Analysis Techniques: Familiarity with advanced data analysis techniques to identify complex trends, opportunities, and challenges in client data. • Industry-Specific AI/MLOps Experience: Exposure to delivering AI/MLOps consulting services in specific industries, such as finance, healthcare, or retail.