Account Management INTERN

Overview

Come build community, explore your passions and do your best work at Microsoft with thousands of University apprentices from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.  

An Account Executive (AE) develops and oversees the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. Understands customer drivers of digital transformation and leverages understanding to engage internal teams to accelerate the customer's digital transformation and strategy. Cultivates relationships and uses Microsoft sales strategies throughout multiple levels of the customer's organization to establish strong alignment on long-term goals and secure buy in and execution. Leverages knowledge of and experience with Microsoft's product landscape, solutions, and strategy to address customers' needs.

At Microsoft, apprentices work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Program start date: January 2027

About: Tomoh Apprenticeship is Microsoft's program for Emiratization, aiming to accelerate Emirati employability and create market impact through Early-in-Profession recruitment, and skilling programs.

Program overview:  Microsoft Tomoh Apprenticeship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.

Program Details: The 6 months, full-time  program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)

Phase one: Onboarding & Skilling Bootcamp (1 month)

• Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.
• Technical skilling to obtain globally recognized Microsoft technical certifications.
• Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.

Phase two: On-the-job training (5 months)

• Joining as an Account Management Intern for on-the-job shadowing and training.
• Mentorship and coaching sessions.
• Supporting Microsoft teams in digital transformation projects.
• Advanced technology trainings including AI, Machine Learning & Cloud Computing.

Responsibilities:

• You seek feedback from customers to understand the drivers of satisfaction and establish action plans to improve their overall experience.
• You orchestrate extended virtual teams and key stakeholders to engage decision makers of assigned accounts.
• You share and recommend Microsoft solutions to customers, and develop value-proposition presentations and specialized business plans for customers that drive business outcomes to generate business and upsells.
• You develop strategies to secure buy-in and execution of plans and aim to identify new opportunities within assigned accounts.
• You coordinate with internal industry experts to gather industry data of assigned accounts and improve planning.

Qualifications

Minimum Qualifications

• Emirati National holding UAE Family Book
• Emirati nationality
• Legally authorized to work in UAE (Legally authorized = Has citizenship or has been granted a valid visa or work permit)
• Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Engineering, Business Administration, Business, or related field.
• Fluency in English.

Preferred Qualifications

• Passion for technology and customer obsessed.
• Ability to communicate effectively with customers and stakeholders.
• Analytical and problem-solving skills.
• Ability to work collaboratively in a team environment.

#EiP #MCAPSEiP

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.