Digital Cloud Solution Architecture IC2

Overview

Join a team that sits at the intersection of technology, strategy, and customer success. We build giant futures, come build yours join our CASA team, Cloud & AI Solutions Advisors. This is a thriving, fast-moving environment where the future of AI is the day job, and where the people who keep our teams growing sit right at the center of it. As a Digital Cloud Solution Architect, this role is ideal for individuals who enjoy customer-facing engagements, solving technical challenges, and helping organizations realize value from Microsoft technology. You'll work closely with technical decision makers, leveraging customer and industry insights to build credibility and influence technical outcomes. You'll collaborate across Microsoft, partners, and support teams to address customer needs, remove technical blockers, and accelerate adoption of Microsoft Cloud and AI solutions. You'll contribute to demonstrations, design sessions, pilots, and proof-of-concepts, helping customers define success metrics, adoption plans, and business outcomes. The role also offers the opportunity to grow technical expertise, share insights with the broader technical community, and help customers maximize the value of Microsoft's skilling and readiness programs. 

Responsibilities

Architecture Design and Deployment

• Solicits input from others to contribute to proposals for viable solutions based on specific technical products. Demonstrates basic technical concepts and proves the capability of those solutions through design collaboration sessions with the customer/partner.
• Supports customer/partner projects as needed for specified architecture solutions by investigating a solution area and assisting in research and testing out concepts developed by more senior architects.

Driving Customer Success

• Executes according to rhythm of business, captures insights, and uses available tools to drive success of Microsoft cloud solutions by contributing to engagements that others own. Drives One Microsoft mindset.
• Collaborates to build aligned customer timelines that capture sponsorship and projects tied to technology outcomes that add customer value.

Scale Customer Engagements

• Drives technical wins or portions of technical wins with support from peers. Improves customer interactions through feedback and observation.
• Engages with and reaches out to customer technical decision makers with coaching from others. Seeks information about the customer to learn about their business, industry, needs, and key priorities.

Scale Through Partners

• Assists team members to monitor, analyze, or implement action plans to promote customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes.
• Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.

Technical Leadership

• Participates as a member in the Microsoft tech community, attends community calls, sessions, hackathon, etc. and participates in external architect community events (e.g. conferences, seminars, technical meetups).
• Ensures customer technical teams are aware of and leveraging available skilling programs (e.g. ESI or other digital architect led workshops).

Qualifications

Required/minimum qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field OR Relevant certifications from Microsoft or competitive platforms of technical architect, technical consulting, design and implementation, and/or technical sales experience OR 2+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales OR equivalent experience.

Additional or preferred qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years experience in technical architect, consulting, design and implementation, and/or sales OR equivalent experience.

1+ year(s) experience with cloud-based solution designs, migrations and management of technology.

Digital Cloud Solution Architecture IC2 - The typical base pay range for this role across the U.S. is USD $33.89 - $67.16 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $45.67 - $73.65 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.