São Paulo, Brazil Role overview
About this role
Are you insatiably curious, deeply passionate about Agentic AI and applications, and ready to tackle complex challenges in a dynamic environment?
If so, we invite you to join our team as a Cloud & AI Apps Solution Engineer for Commercial Customers at Microsoft. Microsoft is transforming the experience for Agentic AI applications across the entire development and deployment lifecycle, and we're leading the way in Agentic AI development, where AI agents streamline how software is built and operated. In this technical sales role, you'll be at the forefront of cutting-edge projects that leverage the latest technologies to drive meaningful impact — and part of a team that thrives on collaboration, creativity, and continuous learning.
As a Cloud & AI Apps Solution Engineer, you'll play a pivotal role in helping enterprise AI developers unlock the full potential of Microsoft's AI-powered stack at every stage of the development lifecycle. You'll work directly with technical and business stakeholders to design secure, scalable, and resilient Agentic AI architectures that support business-critical applications and Frontier AI transformation.
As a trusted technical advisor, you'll guide customers through secure, scalable solution design, win their technical decisions on Azure for Agentic AI deployment, and accelerate Agentic AI applications into their development and deployment workflows. You'll bring deep expertise in Agentic AI workloads — including Foundry Models and Services, Copilot Studio, Microsoft IQ, and cloud-native development — while exploring how to accelerate Frontier transformation.
As you join the team, you'll have the opportunity to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment. In short: you'll help customers modernize their applications with AI and realize the full value of Microsoft's platform, all while enjoying flexible work opportunities.
Responsibilities
Build Strategy
- Reviews customer interactions and raises competitive information to account teams to contribute to development and landing of compete strategies.
- Contributes to product strategy by soliciting and communicating customer feedback.
- Tailors Microsoft standard messaging to audience using knowledge of specific Microsoft products.
- Promotes readiness to internal teams.
- Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues
- Participates as a member in the Microsoft tech community, attends community calls, sessions, hackathons, etc., and acts as a resource for their technology area.
Leverage Partner Ecosystem
- Builds awareness of partner technical capacity through observation.
- Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.
Scale Customer Engagements
- Develops understanding of current customer context and anticipates next steps. Uses product expertise to build credibility with customers and act as a trusted advisor to assess and consult on their security needs.
- Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set.
- Engages with and reaches out to customers with coaching from others.
- Drives technical wins or portions of technical wins with support from peers. Improves customer interactions through feedback and observation.
Solution Design and Proof
- Contributes to demonstrations (e.g., proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements and coaching from senior colleagues. Leverages partner/customer teams as needed to prove product capabilities and integration into customer environment.
- Builds own awareness of digital transformation sales methodologies.
- Presents reference architectures to partners or customers for key parts of their technology sets.
Qualifications
Required/minimum qualifications
- Bachelor's Degree in Computer Science, Information Technology, or related field OR 1+ year(s) technical pre-sales or technical consulting experience OR equivalent experience.
Additional or preferred qualifications
- 2+ years technical pre-sales or technical consulting, or technology delivery, or related experience OR equivalent experience.
- 1+ year(s) experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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