Nashville, United States Role overview
About this role
Intended for students graduating with their Bachelor’s degree by, or have graduated within, 12 months of cohort start date in February 2027. Location: Nashville, TN.
Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp, etc.
The Program:
Our future success depends on hiring world-class, early in career talent who are looking to power next-generation services and solutions. We are hiring students with a diverse set of skills and experiences to work in and across teams. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make an impact.
The Team:
Oracle Cloud Infrastructure (OCI) is building some of the world's largest and most advanced GPU clusters and OCI solutions to power the next generation of AI. The Strategic Customer Engineering (SCE) team provides white-glove engineering, solutions, pre-sales, and operational support to OCI's most strategic AI/ML infrastructure customers.
As a trusted partner to our customers, SCE supports the discovery, design, deployment, operation, and optimization of infrastructure for demanding GPU and AI/ML environments. We work closely with customers and internal engineering teams to improve reliability, performance, and scalability for mission-critical AI workloads.
As a Site Reliability Engineer (SRE) 1, you will assist with customer solutions, pre-sales discovery and solutions development, infrastructure deployment, monitoring, incident response, and automation. You will complete defined assignments under the guidance and review of experienced engineers, building practical skills in OCI, site reliability, and AI infrastructure.
Key Responsibilities
Capacity Ingestion and Management:
- Participate in infrastructure design discussions, document customer requirements and capacity needs, and follow established architecture, security, and operational standards.
- Assist customers and partners with onboarding, integration, and configuration of OCI solutions using established processes and best practices.
- Support capacity planning, provisioning, deployment, and validation of GPU, HPC, and AI infrastructure using tools such as Terraform, Ansible, Slurm, and Kubernetes.
- Collaborate with experienced engineers to configure, test, and deploy infrastructure supporting HPC, AI, large language models (LLMs), agentic AI, and robotics workloads, including prototypes and performance testing.
Incident and Service Lifecycle Management:
- Monitor infrastructure and service health, gather metrics and logs, and investigate routine performance, connectivity, reliability, and availability issues using monitoring tools and runbooks.
- Assist with incident triage by collecting diagnostic information, documenting customer impact, and directing or escalating issues to the appropriate teams promptly.
- Support software upgrades, security patches, system maintenance, and infrastructure provisioning following established procedures.
Automation
- Develop, test, and maintain basic scripts using Python, Go, or Bash to automate routine infrastructure and operational tasks.
- Identify opportunities to improve operational efficiency through automation with guidance from experienced engineers.
AI Infra Pre-Sales
- Collaborate with engineers to support customer technical discussions, troubleshoot issues, and assist with OCI solution deployments.
- Work with engineering teams to test new features, document technical solutions, and share customer feedback.
Learning and Development
Build knowledge of cloud, site reliability, AI, GPU, HPC, and infrastructure technologies through training, hands-on assignments, mentoring, and guided use of new tools.
What You’ll Bring:
To be considered for a SRE position in OCI, you must possess the Objective Minimum Qualifications (OMQs) below. Please ensure that your application clearly indicates that you meet these OMQs, either on your resume, application questions, and/or by uploading additional documents such as a transcript.
- Bachelor's Degree in Computer Science, Engineering, Management Information Systems (MIS) or related field by February 2027.
- Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp, etc.
- Interested in programming, cloud technology, servers, and data centers
- Proficient (able to complete coding tasks without assistance) in Go, Python, or Bash
- Demonstrated experience (projects, internships, coursework, research) with three or more of the following areas:
- Automation and scripting
- Computing workload testing and/or troubleshooting
- Configuration, testing, or deployment of LLM applications, AI systems, or robotics workloads
- Technical documentation and version control
- GPUs and/or HPC
- Agile or Scrum
- Terraform, Ansible, Slurm, or Kubernetes
- Completed at least one internship, research assistantship, teaching assistantship, or equivalent practical experience working with the relevant areas noted above.
- Reside in the United States and/or attend a university in the US.
Preferred Qualification:
- Minimum 3.0 GPA
Education and/or Experience:
4 years of experience in software engineering, infrastructure management, or related field
OR
Bachelor's Degree in Computer Science, Engineering, or related field.
Preferred Job Qualifications
Education and/or Experience:
5 years of experience in software engineering, infrastructure management, or related field
OR
Bachelor's Degree in Computer Science, Engineering, or related field AND 1 year of experience in software engineering, infrastructure management, or related field.
Automation Experience:
1 year of experience in automation.
Programming Experience:
1 year of experience in programming and/or scripting.