Role overview
About this role
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us. As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges. If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to… Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency . Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations. Technical Solution Workshops: Conducting and participating in technical solution workshops. Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions. Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions. Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team. · Excellent trouble-shooting skills, with the ability to quickly identify and document the root cause of issues and effectively communicate and manage possible resolution. · Willingness to take ownership and accountability to execute and deliver on goals, strong commitment to high quality standards. · Proven ability in Design, Implementation and Support of Databases (SQL and NoSQL), Data Warehouse, Business Automation Process, Enterprise Content Management, among others. · Knowledge of Data Science and Machine Learning model development and deployment. · Proficiency with Web Services (REST/SOAP) and API integration. · Experience with Containerization technologies (Docker, Kubernetes or Openshift). · Solid background in Cloud Native Development on public cloud platforms (Serverless Functions, Cloud applications). · Expertise in JavaScript/Typescript, Java and/or Python for software development (Ideally NodeJS). · Knowledge of front-end frameworks (e.g., React, Vue.js). · Strong communication skills for collaborating with cross-functional teams and clients. · Fluent written and oral English communication. Experience with Analytics and Business Intelligence tools. Experience with Generative AI models and concepts Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us. As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges. If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to… Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency . Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations. Technical Solution Workshops: Conducting and participating in technical solution workshops. Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions. Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions. Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team. · Excellent trouble-shooting skills, with the ability to quickly identify and document the root cause of issues and effectively communicate and manage possible resolution. · Willingness to take ownership and accountability to execute and deliver on goals, strong commitment to high quality standards. · Proven ability in Design, Implementation and Support of Databases (SQL and NoSQL), Data Warehouse, Business Automation Process, Enterprise Content Management, among others. · Knowledge of Data Science and Machine Learning model development and deployment. · Proficiency with Web Services (REST/SOAP) and API integration. · Experience with Containerization technologies (Docker, Kubernetes or Openshift). · Solid background in Cloud Native Development on public cloud platforms (Serverless Functions, Cloud applications). · Expertise in JavaScript/Typescript, Java and/or Python for software development (Ideally NodeJS). · Knowledge of front-end frameworks (e.g., React, Vue.js). · Strong communication skills for collaborating with cross-functional teams and clients. · Fluent written and oral English communication. Experience with Analytics and Business Intelligence tools. Experience with Generative AI models and concepts Chile Project Management Hybrid Entry Level SANTIAGO DE CHILE, CL SANTIAGO DE CHILE (0029) IBM Chile SpA. Analytics Artificial Intelligence Automation Business Intelligence Tools Communication Data Science Databases Design Docker English Enterprise Content Management Integration Java JavaScript Machine Learning Python Representational State Transfer Simple Object Access Protocol Structured Query Language Software Development Web Services Accountability Containerization Not Only Structured Query Language Kubernetes React Commitment TypeScript Vue.js OpenShift Application Programming Interface Serverless Computing Cloud Platforms Cloud Applications Cloud Development