Toronto, Canada Role overview
About this role
A career in IBM Consulting is rooted by long term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. About Business Unit: IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. At IBM, we prioritize ongoing learning, development of technical and core skills, and investing in your personal growth, all grounded in a culture of coaching and mentorship - you’ll get exposure to all that and more as an Intern: Participate on a consulting project or initiative and experience first-hand how we help transform their business Assist in the development of Change Management and HR Strategy deliverables with a focus on helping clients transform their organization to achieve target benefits Work collaboratively to deliver innovative solutions for clients leveraging AI Learn about a client’s industry, tackle new challenges, and learn about how their business and technology intersect Join our IBM North America intern community and meet other IBMers during networking events, special team events and career development activities including in-office attendance Work you could do as an Organizational Change Management Intern: You’ll work alongside experienced change leaders to support digital transformation initiatives, through the design and development of key deliverables and workshops for both Enterprise Resource Planning (ERP) systems (SAP, Oracle, Microsoft, SuccessFactors, UKG, Adobe, and Salesforce, etc.) and non-ERP projects (HR, Strategy). Support design and delivery of workshops, meetings, and stakeholder interviews Leverage AI tools, assets and assistants to conduct research and develop work products Help with the design and delivery of change management and training activities including change impacts, assessments, surveys and metrics Develop communications tailored to specific audiences including written and video assets Work in Agile, collaborative environments Use IBM’s Design Thinking to help solve client’s challenges Learn more about IBM’s Organizational Change Management Consulting at: https://www.ibm.com/consulting/culture-change-management This position resides in Toronto and is a 4-month work term commencing in January 2027. All applicants must be eligible to work full-time in Canada and enrolled full-time in an eligible post-secondary program. It is mandatory that applicants return to full-time studies upon completion of the work term. Candidates pursuing Bachelor's or Master's degrees are eligible. MBA and PhD candidates are not eligible for this opportunity. Can understand clients’ needs and challenges and apply creative and logical approach to identify solutions Demonstrate quantitative analysis skills and ability to derive recommendations informed by data and insights Can work on multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner Strong interpersonal skills with ability to collaborate and work effectively with individuals, strengthening relationships to achieve win-win solutions Experience with AI and collaboration technology (Monday.com, Figma, Mural, Biteable, Microsoft Office Suite) Must be eligible to work 4 Months starting in January 2027 Familiar with the fundamentals of organizational change management A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view Demonstrate leadership experience and ability to adapt, with willingness to readily take ownership of tasks and problems Have initiative to actively seek new knowledge and improve skills