Cloud Solution Architect - Entry Level

Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

The Customer & Commercial Success (CCS) organization, an organization within MCAPS-Core, is the connected engine that turns Microsoft’s commercial strategy into execution at scale — making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation across Account Team Unit, Specialist Team Unit, and Customer Support Unit to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment.

Support for Mission Critical (SfMC) is the team Microsoft’s most critical customers rely on when failure is not an option.
We are looking for a Cloud Solution Architect (CSA) to join the Mission Critical team, working alongside our senior architects on the repeatable intellectual property they deliver to those customers. Your focus is making that IP better: integrating AI so each delivery takes less effort, sharpening the risks it exposes, and making what the customer receives clearer and more useful. The work spans reliability and operational readiness, AI behavior drift and integrity, operational controls, consumption and unit cost, and output quality. During your ramp, you are not accountable for customer delivery; your customer exposure is structured observation alongside senior architects, which is how you build toward customer readiness.

This opportunity will allow you to develop deep hands-on skills in AI and Azure engineering, learn how repeatable IP is designed, tested and shipped to a global delivery team, and build the technical judgment that leads to Mission Critical customer work. This role is 100% onsite at a Microsoft office.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

With direct coaching and guidance from more experienced peers:

• Improve the repeatable IP our architects already deliver: integrate AI so each delivery takes less effort, sharpen the risks it exposes, and make the customer-facing output clearer and more actionable.
• Contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers.
• Turn field feedback into improvements: reproduce the reported problem in a lab, make the correction, write the check that proves it is fixed, and record what changed and why.•    Build and test the automation, queries, prompts, agents and templates that let a deliverable be executed consistently by many architects rather than rebuilt each time.
• Run the defined analysis behind a deliverable, such as behavior drift and integrity baselines, consumption and unit cost, or output quality scoring, validate the result against the documented method, and escalate anything that looks wrong.
• Write the material that makes IP usable by someone else: delivery guides, runbooks, worked examples, test data and acceptance checks.
• Act as customer zero for our own AI tooling and agents, stress-testing them internally before they are used in any customer environment, and reporting what breaks.
• Build Mission Critical, Azure and AI platform depth through structured onboarding, accreditation, teach backs and supervised observation of senior architect delivery, incorporating coaching feedback as you progress toward customer readiness.
• Builds familiarity around how to execute work in compliance with industry and Microsoft guidelines and procedures

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field OR equivalent experience.

Preferred Qualifications (PQs)

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field OR equivalent experience
• Technology Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
• Hands-on experience in AI technologiesIn addition
• Good written and verbal communication skills.
• Ability to follow a documented method precisely, and to say so clearly when it does not fit what you are seeing.
• Curiosity to take something apart to understand it, and the discipline to write down what you learned.
• Willingness to work in an in-office setting.
• Support a positive, inclusive, and customer-focused team culture.

Cloud Solution Architecture IC1 - The typical base pay range for this role across Romania is lei 83,000.00 - lei 107,800.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/romania-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.